Privacy Policy

Effective Date: Oct 13, 2026

5Ash Roofing (“5Ash” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website 5Ash.com (the “Website”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect information about you in a variety of ways, including:

1. Personal Information

Information you voluntarily provide to us, such as:

• Name
• Email address
• Company name
• Phone number
• Any information submitted through contact forms, newsletter sign-ups, or inquiries

1. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed and time spent on the site
• Referring URLs
• Unique identifiers stored in cookies or similar technologies

This information is collected using cookies, pixels, analytics tools, and similar technologies.

1. Information From Third-Party Data Providers

We work with third-party data providers, including AudienceLab, that may help us identify visitors to our Website. These providers may match information collected from your visit, such as your device, browser, or IP address, with other information they hold, which may include your name, email address, and other contact or demographic details. We may combine this information with information you provide to us directly.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you
• Provide and improve our services
• Operate, maintain, and optimize the Website
• Send marketing or informational communications (you may opt out at any time)
• Analyze usage trends and performance
• Identify visitors to our Website and measure the effectiveness of our marketing
• Show you relevant advertising on other websites and platforms
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze Website traffic, and support our advertising. When you first visit our Website, a cookie banner will ask for your permission before non-essential cookies and tracking technologies are used. You can accept or reject non-essential cookies, and you can change your choice at any time through the cookie settings on our Website. You can also control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

4. Advertising, Retargeting and Visitor Identification

We and our advertising and data partners (such as Meta, Google, and AudienceLab) use cookies, pixels, and similar technologies to understand how visitors use our website, to identify visitors through third-party data providers, and to show you relevant ads on other websites and platforms. This may include sharing hashed (encrypted) contact information, such as an email address, with advertising platforms to match you with ads.

You can opt out of personalized advertising through your device or browser settings, or at https://www.aboutads.info/choices and https://optout.networkadvertising.org. To ask us not to use your information for advertising, contact us at [client contact email].

5. How We Share Your Information

We do not sell your personal information in exchange for money. However, sharing identifiers such as hashed email addresses with advertising partners for targeted advertising may be considered a “sale” or “sharing” of personal information under some state privacy laws. You can opt out as described in Section 4.

We may share information:

• With trusted service providers who assist us in operating the Website or delivering services (e.g., hosting, analytics, email platforms)
• With advertising and data partners (such as Meta, Google, and AudienceLab) as described in Section 4
• To comply with legal requirements, court orders, or law enforcement requests
• To protect our rights, property, or safety

All third parties are required to maintain the confidentiality of your information.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights including:

• Access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications
• Opt out of targeted advertising and the sharing of your information with advertising partners

To exercise these rights, please contact us using the information in Section 12.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

5Ash Roofing
2506 Mt. Moriah Rd., Suite B417
Memphis, TN 38115
Phone: (901) 367-0050
Email: david@5ash.com