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26 YEARS IN MEMPHIS

Frequently Asked Questions

We’ve been roofing Memphis homes since 1998, so we’ve heard just about every question a homeowner can ask. Here are the ones that come up most. Don’t see yours? Call us at 901-367-0050 — we’re always happy to talk it through.

5 Ash Roof Services has been proudly serving Memphis and the Mid-South since 1998 - that's over 26 years in business. Founded by Troy Fiveash, a Memphis resident since 1981, we are one of very few roofing companies in the area that has been continuously operating since before the 2008 recession. Today, Troy works alongside his sons Rob and David, making us a true two-generation family business.

We serve Memphis and the greater Mid-South within about a 40-mile radius. That includes Bartlett, Germantown, Collierville, Cordova, Lakeland, Arlington, and Millington in Tennessee; Olive Branch, Southaven, and Horn Lake in Mississippi; and West Memphis in Arkansas. If you're unsure whether we cover your area, just call us at 901-367-0050.

Yes. We work directly with homeowners through the insurance claim process for storm, hail, and wind damage. We can document the damage, work alongside your adjuster, and help make sure nothing gets missed. We've been through this process with Memphis homeowners for decades and know how to navigate it. Call us after any major weather event and we'll get out for a free inspection.

We install asphalt shingles, metal roofing, and flat/commercial roofing systems. For gutters, we install 5-inch, 6-inch, and LeaFree gutter guards in a full range of colors. Whether you're replacing an aging shingle roof or upgrading to metal for longevity, we'll walk you through the options and what makes sense for your home and budget.

Just call us at 901-367-0050 or fill out the form on our Free Roof Inspection page. We'll schedule a time to come out, assess your roof, and give you a straight answer on what it needs — no pressure, no runaround. We've been doing this in Memphis for over 26 years, and our reputation depends on honest work.

Still Have a Question?

Every roof is different, and so is every situation. If you’ve got a question that’s not answered here — about your specific home, a recent storm, an insurance claim, or just what something might cost — give us a call or send us a message. We’ll give you a straight answer, no sales pitch.

Construction worker in safety gear smiling at a building site.

Trust us to prove it!

Over 26 years. Two generations. Every job done right or we come back and fix it. That’s the only way we know how to work.

Our Benefits

Why Memphis Homeowners Choose 5ASH

26 years in Memphis. A family that actually shows up. Work that’s done right the first time. Here’s what sets us apart from the rest.

Yes. 5 Ash Roof Services is fully licensed and insured in Tennessee and Mississippi. We carry both liability insurance and workers' compensation, so you're protected if anything unexpected happens on the job. We're happy to provide proof of insurance before any work begins.

Yes. We stand behind every job with a workmanship warranty, and the roofing materials we install carry manufacturer warranties as well. The specifics depend on the materials chosen, so we'll walk you through exactly what's covered when we give you your quote.

For routine inspections we typically schedule within a few days. After a major storm event in the Memphis area we prioritize urgent calls and get out as fast as we can — usually within 24 to 48 hours. Call us at 901-367-0050 and we'll get you on the schedule.

When you hire 5ASH, you're hiring a Memphis family that has lived and worked here since 1981. We're not a storm chaser that rolls in after bad weather and disappears. We have a reputation in this community to protect, and we'll be here long after the job is done if you ever need us.

Most roofing companies in this market started after 2008. We started in 1998 and survived the recession because we refused to cut corners or walk away from customers. Troy, Rob, and David Fiveash treat every roof like it's their own. That's not a marketing line — it's just how we've operated for over 26 years.

Honest Work. Fair Price. Every Time.

Get a free inspection and a straight quote from Memphis’s most experienced family roofer.